Kommunikationstraining Konfliktmanagement

Handling difficult leadership situations with confidence

Give your management know-how an efficient update.

Train specific cases from your daily work intensively.

How poised and confident do you feel in certain difficult leadership situations? Find out: closely address a leadership topic that is of relevance for your work – without investing too much time on the matter.

On this two-day intensive course, you reflect on your leadership style and enhance your leadership skills. You practise intensively in the group using exercises that are of relevance to your work and contain real as well as your own examples of situations. You train with experienced leaders from other companies, giving you the opportunity to think outside the box.

Learning aims

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Practical tools for leadership

All the tools you need to master your leadership tasks, for example:

  • Delegating tasks
  • Progress dialogues
  • Goal attainment dialogues
  • Meetings to voice criticism
  • Return-to-work meetings
  • Conflict resolution meetings
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Practise your own challenging leadership situations
  • Conflict situations with your own supervisor or within your team
  • Accompanying change processes and restructuring measures
  • Taking on the leadership role in a (newly formed) team
  • Dealing with difficult personalities
  • Dealing with demotivated employees (mental resignation)
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Conducting difficult conversations confidently
  • Communicating difficult decisions with confidence (e.g. salary review)
  • Conducting meetings with staff to reprimand or dismiss them
  • Meetings where poor performance/goal attainment are discussed

Target group

This intensive course is intended for experienced leaders who want to become more self-assured and confident in handling difficult leadership situations.

Why PROAKTIV

Personal

Tailored content and formats in blended and face-to-face training with individual coaching for your success

Effective

Verifiable and long-term behavioural changes through personal coaching and PROAKTIV practical training on the job

Inspiring

Interactive and cutting-edge training and coaching with differing methods and formats depending on interests, learning profile and availability

More about our methods
98%
Recommendation Rate
Find the right training format for you

Leadership Training Refresher compared

Face-to-faceIn-house

€1,300

per participant

Individual

all training content is trained in the group
Individualised sector-specific training for in-house company groups, planned and conceived in accordance with the customer’s requirements
Full-day face-to-face
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Interactive practice exercises, individual and group work, self and external assessments, presentations, exchanges of experience with best practice examples, concrete implementation tips. New ideas are tried out immediately.
2 days as requested
Note cards (print)
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Concise summaries of the most important subjects in the face-to-face training in a handy A6 format, clearly arranged in the memoriser folder.
Training documentation
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All worksheets and data sheets processed in the training sessions.
Training certificate
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Awarded following the successful completion of and participation in all of the full-day training sessions or online modules. When the attendance is incomplete, a confirmation of participation only is issued.
Languages available
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Further languages on request for in-house training.
German German / English

€1,300

per participant

Individual

Appointments & locations

Face-to-face Training

Start5/26/2020
LocationMünchen
Days2
Tuesday5/26/2020
 1st Day
Wednesday5/27/2020
 2nd Day
HotelFlemming's München-SchwabingLeopoldstraße 130-13280804 MünchenWWW.FLEMINGS-HOTELS.COM
Start6/2/2020
LocationFrankfurt-Offenbach
Days2
Tuesday6/2/2020
 1st Day
Wednesday6/3/2020
 2nd Day
HotelSheraton OffenbachBerliner Strasse 11163065 Frankfurt-OffenbachWWW.MARRIOTT.DE
Start9/24/2020
LocationDüsseldorf-Neuss
Days2
Thursday9/24/2020
 1st Day
Friday9/25/2020
 2nd Day
Hotelwird noch bekannt gegeben Düsseldorf-Neuss
Start10/21/2020
LocationHamburg
Days2
Wednesday10/21/2020
 1st Day
Thursday10/22/2020
 2nd Day
HotelCourtyard Marriott Hamburg AirportFlughafenstraße 4722415 HamburgWWW.MARRIOTT.DE