Konfliktlösendes Führen

Conflict-solving Leadership

Keep your team on the road to success using skilful conflict management

NEW COURSE! Individuals with differing characters encounter one another in every team. This means that disputes are the rule rather than the exception. They should, however, never become disruptive factors and they have to be resolved quickly and skilfully. This is why it is important that disputes are recognised at an early stage and that you are proficient in the fundamentals of conflict mediation. In this way, you maintain and promote productive cooperation within your team.

You enhance your social skills on this two-day intensive course and actively contribute to resolving disputes within your team in future. You learn intensively on this course due to the interesting combination of impartation of knowledge and exercises with practical relevance. Practising with leaders from other companies provides you with an insight into other leadership styles. 

Learning aims

Icon Phasen Eine Konfliktloesungsgespraechs
Conflict competence

This is the way to behave properly as a leader in conflict situations

  • The role of the leader in conflict situations
  • Dealing with conflict-related stress – strengthening resilience
  • The leader as a party to the conflict
Icon Zeitgemaesse Fuehrung
Basic principles of leadership

Practise the most important principles and methods for working together productively in a team

  • Recognising and resolving disputes
  • Dealing with personal attacks
  • Mastering the challenges of team leadership
  • Implementing disciplinary measures
Icon Managementtools
Practical tools for leadership

All the tools you need to resolve conflict situations, for example:

  • Conflict resolution meetings
  • Fundamentals of conflict mediation
  • Dispute resolution in teams

Target group

This intensive course is intended for leaders who would like to enhance their ability to deal with and resolve disputes – within teams as well.



Tailored content and formats in blended and face-to-face training with individual coaching for your success


Verifiable and long-term behavioural changes through personal coaching and PROAKTIV practical training on the job


Interactive and cutting-edge training and coaching with differing methods and formats depending on interests, learning profile and availability

More about our methods
recommendation rate
Find the training format that suits you

Conflict-solving Leadership at a glance



per participant


all training content is trained in the group, additional information only as online modules
Individualised sector-specific training for in-house company groups, planned and conceived in accordance with the customer’s requirements
Full-day face-to-face
Interactive practice exercises, individual and group work, self and external assessments, presentations, exchanges of experience with best practice examples, concrete implementation tips. New ideas are tried out immediately.
2 days as requested
Training documentation
All worksheets and data sheets processed in the training sessions.
Training certificate
Awarded following the successful completion of and participation in all of the full-day training sessions or online modules. When the attendance is incomplete, a confirmation of participation only is issued.
Languages available
Further languages on request for in-house training.
German German / English


per participant


Appointments & locations