Kommunikationstraining Authentischer Auftritt Und Umgangsformen

Authentic Appearance and People Skills

Conduct yourself with more security and self-confidence in public situations.

The first impression often determines a situation. So start directly by being positive. In this workshop, you enhance your awareness for your own external image and impact, and learn the rules for interacting politely in both your professional and private environment.

Learning aims

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External impact

Become aware of your external impact and image, and present yourself skillfully.

  • How does my first impression impact on others
  • Authentic appearance and presentation
  • Utilize your voice to optimal effect
  • Wear business clothes in accordance with the occasion
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People skills

Train how to interact politely and have cultivated conversations and discussions on all levels.

  • Polite behavior and conduct at meetings and the workplace
  • Small talk and elevator talk
  • Intercultural people skills
  • Netiquette
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Dos and don’ts

Learn the right behavior in key situations – and how to avoid blunders and pitfalls.

  • Initial contact stumbling blocks
  • Learn and observe distance zones
  • Welcome others properly, on first-name and last-name terms
  • Exchange business cards correctly
  • Avoid platitudes and embarrassments

Target group

The Authentic Appearance and People Skills Workshop is intended for everyone who wants to be successful both professionally and socially, and who place value on their external appearance and impact. It is especially suitable for leaders and up-and-coming managers who often have to attend or manage official and public events and occasions. In the seminar, you develop an awareness for your personal external appearance and impact and train how to create and design this positively.



Tailored content and formats in blended and face-to-face training with individual coaching for your success


Verifiable and long-term behavioral changes through personal coaching and practice training on the job


Interactive and cutting-edge training and coaching – with differing formats depending on interests, learning profile and availability

More about our methods
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Overview of Authentic Appearance and People Skills



per participant


all training content is trained in the group, additional information only as online modules
Individualised sector-specific training for in-house company groups, planned and conceived in accordance with the customer’s requirements
Full-day face-to-face
Interactive practice exercises, individual and group work, self and external assessments, presentations, exchanges of experience with best practice examples, concrete implementation tips. New ideas are tried out immediately.
1 day as requested
Training documentation
All worksheets and data sheets processed in the training sessions.
Note cards (print)
Concise summaries of the most important subjects in the face-to-face training in a handy A6 format, clearly arranged in the memoriser folder.
Note cards app
Concise summaries of the most important subjects in the face-to-face training, clearly arranged for smartphone use and on hand at all times.
Training certificate
Awarded following the successful completion of and participation in all of the full-day training sessions or online modules. When the attendance is incomplete, a confirmation of participation only is issued.
Languages available
Further languages on request for in-house training.
German German / English


per participant


Appointments & locations